Shipping Policy

Thank you for visiting and shopping at ClaraDerma.com. Following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipment to P.O. boxes or APO/FPO addresses

ClaraDerma.com ships to addresses within Canada only.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.

Damages

ClaraDerma.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method

Province

Shipment Cost

Standard – Value Under $40 Ontario $15.00
Standard - Value Under $40 Outside Ontario $25.00
Standard - Value Over $40 Canada-wide Free

Customs, Duties, and Taxes

ClaraDerma.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International Shipping Policy

We currently do not ship outside of Canada.

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